Return Policy

We want you to love your purchase—but if you're not completely satisfied, we’re here to help.

30-Day Return Window

You may request a return within 30 days of receiving your item. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

Non-Returnable Items

Certain items are not eligible for return, including:

• Personalized or custom products

• Clearance or final sale items

• Gift cards

• Opened beauty or wellness products (for hygiene reasons)

How to Initiate a Return

Please email our support team at support@eva-essentials.com with your order number, item(s) you wish to return, and reason for return. We will provide return instructions within 24–48 hours.